PRIVACY POLICY

Last updated June 21, 2026

This Privacy Notice for Sure Level Concrete (“we,” “us,” or “our”) describes how and why we may collect, store, use, and share (“process”) your personal information when you use our services (“Services”), including when you:

  • Visit our website at surelevelconcrete.com or any website of ours that links to this Privacy Notice
  • Submit a form, request an estimate, or contact us regarding concrete lifting, concrete leveling, foundation stabilization, void filling, concrete repair, or related services
  • Interact with our advertisements, landing pages, forms, phone numbers, or communications
  • Engage with us in other related ways, including sales, marketing, or customer support

Sure Level Concrete operates a lead generation and referral service that connects homeowners and property owners with independent concrete restoration contractors and service providers.

Questions or concerns? If you have questions regarding this Privacy Notice or your personal information, you may contact us at:

Email: contact@surelevelconcrete.com
Phone: 610-973-7179

 

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice.

What personal information do we collect?

We may collect personal information you voluntarily provide to us, including your name, phone number, email address, property address, ZIP code, photos, and details regarding your concrete or foundation issue.

Do we process sensitive personal information?

We do not intentionally collect or process sensitive personal information.

Do we collect information from third parties?

We may receive information from advertising platforms, analytics providers, or marketing partners related to your interaction with our ads or forms.

How do we use your information?

We use your information to:

  • Connect you with local contractors
  • Respond to inquiries
  • Provide requested services
  • Improve our marketing and lead generation efforts
  • Communicate with you regarding your request

When do we share your information?

We may share your information with independent contractors, concrete lifting companies, foundation repair companies, and service providers for the purpose of fulfilling your request.

How do we protect your information?

We use reasonable technical and organizational safeguards designed to protect your information. However, no online system can be guaranteed to be 100% secure.

What rights do you have?

Depending on your state or jurisdiction, you may have rights regarding access, correction, deletion, or limitation of your personal information.

 

TABLE OF CONTENTS

  • WHAT INFORMATION DO WE COLLECT?
  • HOW DO WE PROCESS YOUR INFORMATION?
  • WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?
  • DO WE USE COOKIES AND TRACKING TECHNOLOGIES?
  • HOW LONG DO WE KEEP YOUR INFORMATION?
  • HOW DO WE KEEP YOUR INFORMATION SAFE?
  • DO WE COLLECT INFORMATION FROM MINORS?
  • WHAT ARE YOUR PRIVACY RIGHTS?
  • CONTROLS FOR DO-NOT-TRACK FEATURES
  • DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  • SMS COMMUNICATIONS
  • DO WE MAKE UPDATES TO THIS NOTICE?
  • HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

 

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide when you:

  • Fill out a form
  • Request an estimate
  • Contact us by phone, text, or email
  • Submit photos or details regarding your property or concrete issue

The personal information we may collect includes, but is not limited to:

  • Name
  • Phone number
  • Email address
  • Property address
  • ZIP code
  • Photos of concrete or foundation issues
  • Details regarding requested services

We do not intentionally collect sensitive personal information.

All information provided must be accurate and complete.

 

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information for purposes including:

  • Connecting you with local contractors or service providers
  • Responding to inquiries and support requests
  • Sending service-related communications
  • Improving our advertising and marketing
  • Fraud prevention and security
  • Legal compliance

We may also contact you regarding your inquiry by phone, email, or SMS.

By submitting your information through our forms, advertisements, landing pages, or other communication channels, you expressly consent to be contacted by Sure Level Concrete and/or one or more of our contractor or service provider partners by phone call, text message (including automated or prerecorded messages), and email regarding your inquiry or related services. Message and data rates may apply.

 

3. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We may share your information with third parties including, but not limited to:

  • Concrete lifting and leveling contractors
  • Foundation repair companies
  • Foam jacking or mudjacking contractors
  • Customer support providers
  • Communication platforms
  • Marketing and analytics providers
  • Website hosting or data storage providers

Your information may be shared solely for the purpose of helping fulfill your service request or improving our Services. Contractors and service providers are independent businesses and are not employees, agents, or representatives of Sure Level Concrete.

We may also share information:

  • During business transfers or acquisitions
  • To comply with legal obligations
  • To prevent fraud or abuse

Note: Sharing your personal information with independent contractors for consideration may constitute a “sale” or “sharing” of personal information under California Consumer Privacy Act (CCPA/CPRA) and similar state privacy laws. You have the right to opt out of the sale or sharing of your personal information (see Section 10 for details).

 

4. DO WE USE COOKIES AND TRACKING TECHNOLOGIES?

We may use cookies, pixels, analytics tools, and similar tracking technologies to:

  • Improve website functionality
  • Measure ad performance
  • Analyze traffic and user behavior
  • Improve lead quality and user experience

These technologies may include tools provided by advertising platforms and analytics providers.

You may disable cookies through your browser settings.

 

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain personal information only as long as reasonably necessary for business, legal, operational, or marketing purposes.

In most cases, lead information is retained for no longer than 12 months unless required for legal, tax, dispute resolution, fraud prevention, or compliance purposes.

When information is no longer needed, we will delete or anonymize it when reasonably possible.

 

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement reasonable technical and organizational safeguards designed to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

 

7. DO WE COLLECT INFORMATION FROM MINORS?

Our Services are not directed toward individuals under 18 years of age.

We do not knowingly collect personal information from minors.

If we learn we have collected personal information from a minor, we will take reasonable steps to delete it.

 

8. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have rights including:

  • Accessing your personal information
  • Correcting inaccurate information
  • Requesting deletion of your information
  • Opting out of certain marketing communications
  • Withdrawing consent where applicable

To exercise your rights, contact:

Email: contact@surelevelconcrete.com
Phone: 610-973-7179

Do Not Sell or Share My Personal Information

You may have the right to opt out of the sale or sharing of your personal information. To exercise this right, please contact us using the information in Section 13.

Marketing Communications

You may opt out of promotional emails or text messages at any time by:

  • Replying STOP to SMS messages
  • Using unsubscribe links
  • Contacting us directly

Standard message and data rates may apply.

For more information about opting out of the sale or sharing of personal information, please see Section 10 below.

 

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers include a Do-Not-Track (“DNT”) feature.

Because no consistent industry standard currently exists, we do not currently respond to DNT browser signals.

 

10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Residents of certain U.S. states (including California, Virginia, Colorado, Connecticut, Utah, and others) may have additional privacy rights under applicable state laws. These rights may include:

  • The right to know what personal information we collect about you
  • The right to access or obtain a copy of your personal information
  • The right to request deletion of your personal information
  • The right to correct inaccurate personal information
  • The right to opt out of the sale or sharing of your personal information
  • The right to limit the use of sensitive personal information (we do not collect sensitive personal information)

 

Categories of Personal Information We Collect:

  • Identifiers (name, email address, phone number, property address, ZIP code)
  • Commercial information (details about your requested concrete services)
  • Internet or electronic activity (ad interactions, form submissions)
  • Geolocation information (property ZIP code or address)
  • Visual information (photos you voluntarily submit)

 

Do Not Sell or Share:

We may sell or share your personal information with independent contractors when we provide your lead to help fulfill your service request. You may opt out of the sale or sharing of your personal information at any time by contacting us at contact@surelevelconcrete.com or 610-973-7179.

We will respond to verifiable consumer requests within the timeframes required by applicable law.

 

11. SMS COMMUNICATIONS

Sure Level Concrete is a lead generation and referral service. We are not the company performing the concrete lifting, leveling, foundation repair, or related work unless explicitly stated otherwise.

By submitting your information through our forms, advertisements, landing pages, or other communication channels, you acknowledge and agree that:

  • Your information may be shared with independent contractors, concrete restoration companies, or other service providers in your area
  • You may be contacted by Sure Level Concrete and/or our contractor partners by phone call, SMS/text message, email, including through automated technology or prerecorded messages
  • Message and data rates may apply

SMS opt-in data and consent will not be sold or shared with third parties for unrelated marketing purposes.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly at 610-973-7179.

12. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Notice periodically to remain compliant with applicable laws and business practices.

The updated version will be indicated by the revised “Last updated” date at the top of this Privacy Notice.

By using our Services, you also agree to our Terms and Conditions available at surelevelconcrete.com/terms.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions regarding this Privacy Notice or our data practices, contact us at:

Email: contact@surelevelconcrete.com

Phone: 610-973-7179

Website: surelevelconcrete.com